Who do we work with?
At ITSP, we work across a range of industries, offering a fully outsourced Managed IT Service to small and medium sized businesses.
We don’t do out-of-the box, static packages and we aren’t the cheapest company on the market. But we’re okay with that because we are completely confident in the return on investment our clients achieve. We pride ourselves on ability to provide the right support for every business we work with.
We know that outsourcing any part of your business can be a tough decision so we thought we would tell you a little more about who our typical client is. That way you can make an educated judgement call about whether we would be a good fit for you.
Who are you?
You are probably a small to medium sized business based in or around Cambridgeshire with 5 – 50 users (who may be on site staff or remote contractors based anywhere).
Keeping it local in the world of global help desks on other continents is something that’s really important to both of us. You want your support provided by technicians in easy reach who can make on site visits and get to know you and your business.
You are a forward thinking business who expects proactive, reliable IT support.
You know that a good IT infrastructure is an asset to your business, not just another expense. You want someone to tell you what it is you don’t know about your IT, where you need to improve and where you are doing great!
You might have reached the stage where you’ve had someone helping out with the IT and it has just got on top of them because of the rate of growth.
Perhaps you’re thinking about employing a specific IT support person but worry about budget and how you would cover their holidays.
Perhaps you have previously outsourced your IT but are looking for a new support company to partner with.
You want your team to feel supported and thrive in your environment.
Whatever stage of growth you are at, you and your team want to spend time on your day job, not thinking about IT.
You’ll be happy to let us take the IT worries off your plate, knowing we will maintain your systems to the highest standards.
And when things go wrong, which occasionally they do, you trust that we will get it sorted.
Don't listen to us, listen to our clients!
We’ve been in business for around 20 years so have absolute confidence in the services we offer.
But we would say that right?
Well, don’t just take it from us, have a look at some of the testimonials below which our clients have kindly taken the time out to make. A testament to what can be achieved with the right partnership.
Coalesce Product Development Ltd
IT Support Partners (known to our clients as ITSP) have worked with Coalesce for nearly a decade. In this video, their founder and CEO, talks about how this partnership has benefited his company.
Knowing you and understanding you business drivers means that, as technology moves forward, we can recommend and implement bespoke changes and make relevant, business specific updates to systems which reflect these advancements
Romsey Mill
Romsey Mill is one of the many local charities we work with.
We understand that in this sector in particular, budgets can be very tight and equipment is often older and in need of more attention.
Whatever your budget, we strive to offer solutions which will work for you, and we are always willing to go that extra mile.